Skype you disappoint me
July 27th, 2006
It’s been over a month now since my first post regarding Skype free to any landline in the US and Canada. I am still thoroughly convinced that the promotion is a lie or laden with so many special terms and conditions that nobody really gets a free call.
I have yet to get a free call although I’ve tried at different hours, to different numbers, from different accounts, etc. You name it I probably tried it. Skype stil has not replied to my support request via their billing system. You might say “maybe you didn’t put Skype on your approved whitelist and the emails are going to spam.” NOT! I still get payment information from Skype but no responses to any of my questions.
Why do I find this process offense and disappointing?
1) I pay for Skype (why I still use them will be the topic of a future post)
2) I pay for Skype
3) I have used and paid for over $50 of phone calls on Skype, and I’ve only sent them two emails regarding account crediting problems.
4) They took my money and they took it in a way that was contrary to their marketing.
5) They lied.
Entry Filed under: Complaints, Editorial, Technology, Uncategorized
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